PLEASE REVIEW THESE KEY TAKEAWAYS FROM THIS FIELD GUIDE
THE A2A MODEL
- The A2A Model emerged from both lived experience and scientific research.
- The model draws on four growing fields of study: adversity, empathy, purpose, and resilience.
- The model is built on the following principles:
- Adversity creates empathy
- Empathy drives service
- Service provides purpose
- Purpose builds resilience
- Together, these principles offer a framework for understanding the power of adversity-driven advocacy and why “we help ourselves by helping others.”
EMPATHY
- Empathy is more than understanding another person’s experience—it is feeling with them.
- Empathy combines:
- Perspective-taking (seeing through another person’s eyes)
- Emotional connection (feeling with others)
- Motivation to help
- Healthy boundaries and self-awareness
- Empathy is distinct from sympathy and compassion, though all three are closely related.
- Research shows that adversity can deepen our capacity for empathy.
- Empathy can be strengthened through intentional practice and training.
SERVICE
- Service is empathy put into action.
- Research suggests that human beings are biologically wired for cooperation, caregiving, and social connection.
- Service can take many forms, from small acts of kindness to large-scale advocacy efforts.
- Sharing our stories can reduce isolation and foster healing.
- Service transforms personal experience into a source of contribution.
PURPOSE
- Purpose derives from acts of service and provides a deeper sense of meaning and direction.
- Purpose helps answer the question, “How can my experiences make a difference?”
- Purpose often grows from using our challenges to benefit others.
- Research shows that purpose contributes to motivation, hope, and overall well-being.
RESILIENCE
- Resilience is more than toughness or the ability to “bounce back.”
- Research suggests that resilience is deeply connected to meaning, purpose, and human connection.
- Service and purpose can positively influence both psychological and physical well-being.
- Resilience can be strengthened and cultivated over time.
- Resilience is not the absence of hardship—it is the ability to continue growing, adapting, and contributing despite it.

